Terms Of Sale

Welcome to Adplants.com, an online plant shop operated by Umm Al Salsal Trading, located at Mina Souk – Sultan Bin Zayed the First St – Zayed Port – Al Mina – Abu Dhabi – United Arab Emirates. These Terms of Service (“Terms”) govern your use of our website and services. By accessing or using Adplants.com, you agree to be bound by these Terms. Please read them carefully.

1. Introduction

Adplants.com is operated by Umm Al Salsal Trading, located at Mina Souk – Sultan Bin Zayed the First St – Zayed Port – Al Mina – Abu Dhabi – United Arab Emirates. Our contact details are:

• Phone: +97126730306
• Email: legal@adplants.com

By accessing or using Adplants.com, you agree to be bound by these Terms and any additional terms or conditions that we may provide in the future.

2. Eligibility to Use

To make purchases on Adplants.com or interact with our website, you must be at least 18 years old or have parental or guardian consent. By using our website, you represent that you have the legal capacity to enter into a binding agreement with us.

3. Account Registration

You may register for an account to place orders on Adplants.com. When you create an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account login information, and any activities under your account are your responsibility.

We reserve the right to suspend or terminate your account if we suspect any fraudulent or illegal activity.

4. Ordering and Payments

• Placing Orders: By placing an order through Adplants.com, you make an offer to purchase products under these Terms. We reserve the right to accept or reject any order for any reason.
• Payment Processing: Payments for purchases are processed securely through Stripe. You must agree to their terms and conditions and privacy policy, which can be found here.
• Order Confirmation: Once your payment is processed, you will receive an order confirmation via email. This email does not guarantee product availability or that your order will be fulfilled. We will notify you if there are any issues with your order, such as out-of-stock items.

5. Product Information and Availability

We strive to provide accurate product descriptions and images, but we cannot guarantee that all details are completely accurate, complete, or free of errors. Product availability is subject to change without notice, and we may modify or discontinue products at any time without liability.

6. Pricing and Taxes

• Pricing: Prices for our products are listed in UAE Dirhams (AED) and are subject to change without notice. We make every effort to ensure accurate pricing; however, we reserve the right to correct any errors in pricing at any time.
• Taxes: All applicable taxes, such as VAT (Value Added Tax), are included in the product price unless otherwise stated. It is your responsibility to ensure compliance with any local tax laws applicable to your purchase.

7. Shipping and Delivery

• Shipping Costs: Shipping costs will be calculated at checkout based on your delivery location and the size of your order.
• Delivery Times: Estimated delivery times are provided during checkout. However, these are only estimates, and we are not liable for any delays in delivery caused by external factors, including customs procedures, transportation strikes, or natural disasters.
• International Shipping: If you are placing an international order, you are responsible for any additional customs duties, taxes, or fees that may apply.

8. Returns and Refunds

• Return Policy: We accept returns within 14 days of delivery for products that are unused and in their original condition. To initiate a return, please contact us at legal@adplants.com with your order details.
• Refunds: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original payment method within 10-14 business days.
• Non-returnable Items: Certain items, such as plants that have been altered or damaged after delivery, are not eligible for returns or refunds.

9. User Conduct

When using our website, you agree to:

• Not engage in any illegal activity, including unauthorized access to our website or systems.
• Not use our website to distribute any harmful, abusive, or offensive material.
• Not engage in any activity that disrupts the normal functioning of the website, such as attempting to hack or disable the site.

Any violation of these conduct rules may result in immediate suspension or termination of your account and access to our services.

10. Intellectual Property

All content on Adplants.com, including but not limited to product descriptions, images, logos, text, and graphics, is the intellectual property of Umm Al Salsal Trading and is protected by copyright, trademark, and other applicable laws. You may not reproduce, distribute, or otherwise use any content from our website without our express written consent.

11. Limitation of Liability

To the extent permitted by law, Umm Al Salsal Trading will not be liable for any indirect, incidental, or consequential damages arising from your use of Adplants.com or the purchase of any products from us. This includes but is not limited to, loss of profit, loss of data, or business interruption.

We are not liable for any errors, interruptions, or delays in our services caused by external factors beyond our reasonable control.

12. Disclaimers

• No Warranty: We make no warranties or representations regarding the quality, reliability, or accuracy of the products and services on our website. All products are sold “as is.”
• Force Majeure: We are not liable for any failure or delay in the performance of our obligations under these Terms due to events beyond our reasonable control, including but not limited to acts of God, war, strikes, natural disasters, or other external factors.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Abu Dhabi.

14. Changes to These Terms

We reserve the right to modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on this page. Your continued use of the website constitutes your acceptance of the revised Terms.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us:

Umm Al Salsal Trading
Mina Souk – Sultan Bin Zayed the First St
Zayed Port – Al Mina – Abu Dhabi – United Arab Emirates
Phone: +97126730306
Email: legal@adplants.com

Last updated: September 5, 2024

By using Adplants.com, you agree to be bound by these Terms of Service.